Bought a new air handler and outside unit from these guys, the outside unit failed while still under warranty. I couldn't get anyone on the phone for 24 hours. When I finally did get an appointment, they showed up 8 hours late and didn't bring the parts they needed to fix the problem. They charged me for an "after hours" call (because they showed up late) and for "extra time" (because they didn't bring the right part and had to go and get it). Not recommended.
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