Tiana always does an excellent job with my hair and her personality and conduct are highly commendable. My only complaint is the time reminders. I receive THREE notices regarding my appointment (cancel or confirm). I make sure to arrive on time or before but then the stylist is behind schedule. So I wait and wait. My time is valuable, too. I work. This matter could be helped if on the 3rd reminder you noted whether the stylist was on time or 15...20...25 minutes behind. Then I could adjust my time accordingly.
more