Good morning and thanks for the opportunity to provide feedback. My visit to your spa was a first time and came though a Christmas gift from my husband. I found the massage area to be absolutely gorgeous with great attention to detail. I found the main area (sales/facials/hair/beverages) to feel very commercial and warehouse-like. I didn't like how the folks on the first floor approach you like car salespeople. The girls at the spa desk were very professional and welcoming. I had indicated on my sign-in sheet that i didn't like scalp massage but I got it anyway and was asked questions that I had answered on the sheet so it appeared it had not been read.
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