I'm a cash payer. 2 years ago I came with my children for cleanings, etc. At check out I was told what my total was and I gave 2 credit cards to pay my balance that was due for that days treatments. Now, out of the blue, 2 years later I recieved a bill that I still owe about $60. I cant seem to communicate with the billing lady, even though all my friends and family say that is rediculous! She cannot explain why she didnt charge enough on my credit card when I was there. If you can prove to me what was charged, what I signed for, I dont mind paying the extra, but if it is just your billing/typing error I'm not paying more than what was due at the time of service. LOVE Dr Rhuele and all the Dental Assistants!!!
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