I have been a Charles David customer for 10 years now. I have never been one to enjoy a day in the salon however, the stylist that I see, Katelyn S., is the best ever, and I only see her every time I go! She makes every one of my visits to the salon enjoyable and comfortable and my hair always turns out exactly the way I want it to! The only downfall to a few of my visits has been the front desk. Sometimes I feel as though I'm not greeted as nicely as other customers, and sometimes I feel as though they rush me to check out, or ignore me while I'm checking in until it's convenient for them. Sometimes their phone etiquette when trying to schedule an appointment is similar, very pushy. However this past week my experience was all-around perfect. There were new women at the check out desk who were more than friendly! I have recommended about 6 new customers to their location who continue to go there and specifically see my stylist! She rocks! I will continue to recommend new customers!
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