“In June 2011 I received a call at the Senior Housing where my Mom had been living for over 15 years. They told me that after her latest surgery and being sent home from a different "rehab - nursing home" facility she was not doring well. I live in California and my Mom was in NJ. I made several inquiries on the internet to find out who would take a Medicare patient and I was given the name of two facilities in Monmouth County. I called the next day - Victoria House and the explained everything to me. The following day the went with a nurse to visit my Mom at her apartment and told me under no circumstances could she take care of her self - and they picked her up that day. This was one of the scariest things I had ever done - since I did not know these people or about their facility. As it turns out - it was a great place for my mom. I went back to NJ to close my mom's apartment and get her ready for maybe some day to move to the assisted living side. Victoria House and their staff help me arrange everything. I had one week to accomplish this. To make a very long story shorter - Mom eventually move to the assisted living section - but it was short lived - another fracture in her crumbling spine and another surgery. She never went back to the Assisted living section again. I would call my Mom daily, talk to the nurse's station daily and they were always willing to accommdate my many questions and phone calls. My Mom had a church daughter that checked on her regularly and told me that the care was incredible. Mom enjoyed the care she was getting and the nurses and staff that took care of her. During the last week of her life, they made it very confortable for my Mom - playing her favorite music, attending to her heel wound and doing everything to make my MOM cofortable in her journey to her new home. I will also be eternally grateful knowing that they truly cared for my Mom - she wasn't just another patient - she wasn't just another paycheck - but a humane being that deserved to be treated with compassion and dignity. This is a "home" that you can be comfortable with your family member. Thank you Victoria House for making my MOM's journey a peaceful one. With much Admiration - Brenda Bomar
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