Below is a list of everything we experienced with the company. Good luck and hopefully you won't make the same mistake as us.
Our experience:
1. Walked around the house with wet shoes
2. Dust went everywhere
3. They banged our wall with their machine
4. They did not clean up
5. They did not bring a step ladder to access the ducts
6. They failed to clean some of the ducts
7. Failed to install a duct cover correctly and it feel from the top of a wall and damaged our hardwood floors.
8. They opened up the cover for our boiler and did not close it. I guess they thought that a water boiler had something to do with cleaning ducts. There is a big difference between a furnace and a boiler and it appears they don't know the difference.
8. The cost was double what we expected
9. Phone operator and Manger (Russ) were rude when discussing the issues
10. They have you sign the contract prior to performing the work. The contract also includes your approval that the work was completed correctly and to your satisfaction.
Technician = John G.
Note: If you do decide to use the company don't be home alone with the Technician. My wife felt extremely uncomfortable.
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