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I should have walked out after 15 minutes. - Review by citysearch c | VCA Northview Animal Hospital Specialty Referral Center

VCA Northview Animal Hospital Specialty Referral Center

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I should have walked out after 15 minutes. 9/21/2011

I would not recommend this veterinary office to anyone. The veterinarian spent a total of 10 minutes with my cat after a 45 minute wait in the exam room. She admitted that she was unable to palpate two of the three organs that would be helpful in diagnosing my cat. Instead, she suggested that I get an x-ray to see if there was an obstruction, either in conjunction with the an antibiotic or upon the failure of an antibiotic to relieve my cat's symptoms. I inquired about the cost and necessity of each treatment option that was to be performed, and I was really surprised to pay a bill that was twice the amount that was quoted. You would think that a veterinarian would know roughly how much a treatment would cost, how to palpate an organ, or gee I don't know to listen to bowel sounds if they are suspicious of an obstruction, but are unable to palpate an organ. I wasted money that could have been spent actually making my cat feel better. I did not appreciate the up-selling of treatment options. I did not appreciate the information that I was given about the application of the antibiotic. Who knows when I will receive my lab results either. I was told 24 hours originally, and then 48 hours or more after paying for it. I repeat: I would not suggest this place to anyone. more
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