ONE STAR IS TOO MANY!\r
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I purchased a deal off of LivingSocial for the Angus Grill Brazilian Steak House in Houston, TX (77057). I absolutely love Fogo de Chao and thought I would give this restaurant a try, as Angus Grill has a similar theme of dining. I checked your website and it seemed like it would be a pleasant experience for my guest and I. Well, I was completely wrong and your website seemed very misleading from the moment we walked in. With a reservation, made a week in advance, we were asked to wait in the waiting area to the right of the restaurant, located by the bar. Not only did we wait for nearly an hour to be called, but it was VERY hot in the restaurant and others in the waiting room actually had to fan themselves! When we were FINALLY called... we were seated next to a table of about 15 or so guests, and had to experience an even longer wait just for drink orders. Once we received our drinks, and flipped our table cards on GREEN to be served... we did more waiting... which was not only frustrating, but ridiculously awful business/restaurant management. The wait continued throughout the night for every meat option available... all-in-all, Angus Grill Brazilian Steak House was, by far, one of the worst restaurant experiences I have ever had. Not only was the ""salad bar"" selection not re-filled... but the small amount of options (after dining at Fogo de Chao) was shocking. The mashed potatoes, rice, bananas, etc... were also cold and fresh food was not being brought out. The dinner itself was nothing special or anything I would even describe CLOSE TO being ""delicious"". \r
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In conclusion, waiting area was awful, seating was awful, service was awful, ""salad bar"" was awful, food was awful, and I wouldn't recommend Angus Grill to any friends, family members, not even an enemy!!!... Thank goodness for the ALWAYS pleasant Fogo de Chao! I really suggest all management of this restaurant to head back to restaurant and business management classes to realize how your website is misleading and how your customers' experiences REALLY are! Please, do the city a favor and stay OFF of GroupOn, LivingSocial, DailyDeals, BankHero, etc...
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