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Service and Satisfaction - Review by citysearch c | Monro Auto Service & Tire Centers

Monro Auto Service & Tire Centers

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Service and Satisfaction 9/7/2011

Have you ever watched a manager get berated by a customer and want to plummet the customer?\r \r Sometimes the customer is not right.\r \r Generally happy people do not post reviews it is generally the unsatisfied that post reviews.\r \r We have five older cars that have visited this location of Merchant Tires. Every time we have walked away impressed at the outstanding service--both on the personal level but also regarding the work being done on our cars.\r \r We have had all sorts of work done. New tires--a breeze. Fried electrical harnesses--fixed perfectly! Messed up temperature sensors--splendid and beautifully repaired.\r \r You know how surgeons like to wait till the end of surgery to let friends and family know how things are going? Well that is not the case at this Merchant's Tire...all through the work on our cars, they kept us informed of timing and costs.\r \r Did i mention that the prices are reasonable? Compared to other quotes we get, this location is very fair and affordable.\r \r Often people want something for nothing and are eager to criticize when they lack the ability to understand that certain cars have more expensive parts or they only okay minimal repair and expect premium return on that band-aid repair. more
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