This is as close to assembly line medicine as I have ever seen! \r
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I was a new patient. By some means unknown to me you are supposed to have a user ID and password when you arrive. Instead of having the receptionist take you name when you arrive you must ""sign in"" at the computer. I was unable to do so as they had entered the wrong DOB. Then after waiting 20 minutes I was summoned to the desk in the reception area and basically had to give my medical history with an audience of the entire waiting room. After another wait I was summoned to have X-rays without ever seeing a Dr. After being shuffled off to a treatment room the dr came and spent maybe three minutes and requested an MRI. Back to the waiting room to wait to see the person scheduling MRI's. I was given the preferred option of going to the Richmond Clinic of the not preferred option of having it outsourced to a clinic in Katy. I requested the outsource location so the scheduling person acted as an intermediary in scheduling the appointment. Never did undertstand why I was incapable of managing this myself. \r
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Knowing that I would NEVER pursue any additional treatment with these folks, I called to get my X-rays sent to another Dr. I got a big runaround about I needed a user ID and password and if I didn't have that I would have to appear in person at the Richmond clinic to sign sign the docs to release the info. \r
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I'm DONE with these people!
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