I have been a customer for several years and have requested both heating and hot water tank repair services.
In both instances I have received prompt, courteous and efficient repair call by Marcus. He is knowledgeable, personable and willing to offer repair choices so that I have control of my repair experience.
He reviewed the work to be done, then explained the repairs required and the cost for these services. I felt the charges were fair and the work was completed in an efficient manner.
I am delighted also when I call for service that I am told when to expect the repairman to arrive and they actually come on time and prepared to complete the work with all tools and equipment needed.
I will continue to call Sullivan anytime need arises.
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