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Horrible Experience - Review by citysearch c | VIP Pet Resort

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Horrible Experience 9/1/2011

Do not go here! We just went to Michigan for a family vacation and left our toy poodle Jet in there care and it went badly. We had him groomed while we were away and it was painful to come back too. He had shave marks down to the skin around his ears and eyes and on the body. Also on the body there was hair that wasn't even touched so he looks mangy as if he's been on the streets his whole life. The hair on his belly was either shaved down to the skin again with razor lines and completely long under his arms and paws. Jet is only 5 pounds and when we got him back his bones were sticking out from not eating. Mind you he has been to kennels in Michigan a lot and always gets amazing report cards on how playful and nice he is. I am sad to even think about how my little guy was treated. BEWARE!!!! When we called to ask about his hair they said to take it up with their groomer and it wasn't their problem (this from a manager). DONT GO! more
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