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Very Poor Customer Service!!! - Review by citysearch c | Elegance of the Seasons

Elegance of the Seasons

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Very Poor Customer Service!!! 9/14/2011

I was shocked that the owner refused to honor a gift certificate that was a couple weeks past the 6 month expiration. First of all, I personally have never had a gift certificate expire in 6 months, so I didn't even realize it was expired. Second, in this economic climate it would've been a wonderful business choice to honor it; especially since I would've spent much more than the gift certificate was worth. (Not to mention, I would've sung her praises for honoring the gift certificate!) Instead, the owner was rude and condescending. At this point, I will be certain to let all of my friends & family know this is NOT a business I will support. more
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