Very poor customer-skills on the part of the owner - an older, angry "man", if you can call him that. I brought in two dresses for cleaning, and one came back with a slight gash in it. When I asked to speak to the owner (a man whose persona lacks courtesy, grace, or humility, particularly to his coworkers - just ask them), he barked at me that he nor his operation caused the gash in my dress, and that he would not reimburse me for damage his operation caused. After all the years of business I brought to Fordson Cleaners, I told him I would never come back. To which he smugly said, "fine". Poor service begets poor reviews here, Mr. Owner. (If you need a better cleaners, try Wood Cleaners in nearby Melvindale, near Oakwood and Allen Rds. The staff are much more pleasant, courteous, and caring for your goods.
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