My wife and I had asked for a water control system to drain water from our sump pump and had been told it would be a pvc pipe from our sump pump to drain water away from our house and a heat cable would be inside the pipe, and drain at the end of the pvc pipe, to keep water away from our house. We paid $2400.00 for this service. What was actually installed was a flimsy plastic pipe, and it appears the heat cable is not even inside the piping as we were promised it would be. When I called Mike to complain I asked him if he would give me the cost of his materials as well as labor costs (as it was clear to me the costs of the materials used, along with any going market rate for labor costs did not justify his excessively large bill) he said he refused to do so. In my opinion the amount I was charged violates contract law and is unconscionable. In my opinion a fair and honest business person is willing to tell a customer what the costs of material and labor are for work done. My wife and I also found that Mike was rude when we spoke to him over the telephone. Based on our experience with this company, my opinion is, you should: Run don't walk away from this company!
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