I have lived in the Tacoma area and when it came time to get my wedding dress I had heard of 2 places I had to go...the elegant bride and the wedding bell! The first choice being the elegant bride! So I made my appointment...I had an amazing experience...I brought about 5 people with me and they were good with that. The lady Amy that helped me was very nice and very helpful with her suggestions and tips...I really wasn't sold on a dress so I tried some other places and realized the customer service out there for bridal salons is terrible in general! People do just not listen to your wants and needs! So I went back to the place that I felt had the best customer service. I had started my search early so I had a season change so new dresses had come in to the elegant bride by this time! Amy was the lady again that helped me there was a dress that I liked but she said she wanted me to try on one more and I was sold! They took my measurements and ordered the dress...I had 3 fittings and every time after that there was a new girl in the salon but all were very helpful and very nice...I went to pick my dress up the week of the wedding and they opened the bag to show me the steamed finish and the owner was not happy with the job so she took it back then and there and 10 minutes later it was perfect...she didn't make a scene or throw a fit she just said she wasn't happy with the results and took care of it! I have recommended a friend who also had a great experience and bought her dress there too! After reading the other reviews and seeing how old they are...maybe they have changed their ways for the better...highly suggest!
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