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WORST owner EVER! - Review by citysearch c | La Puente Restaurant

La Puente Restaurant

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WORST owner EVER! 9/28/2011

I want to do a NEGATIVE rating...not a 1 star!!\r \r My co-workers and I have been going to this La Puente for years for lunch. Today was the experience that will end that weekly tradition. The owner of this location has to be one of the most rude people I have EVER met! He is obnoxious, loud, overbearing, rude and likes to overcharge people!\r \r How difficult is it to write up ""today's special"" on our order? Apparently our waiter found it quite difficult and then charged us the a la carte menu price rather than the ""today's special"" price.\r \r When we brought it to the owner's attention (he was ringing us up)...his attitude seemed to blame US for the mistake! He was extremely loud and even the Customers standing in line behind us started talking about how terrible the service is and what a rude person he is.\r \r The owner REALLY needs to take some Customer Service classes! He has lost a LOT of business from my co-workers and myself.\r \r La Frontera...here we come!\r \r I LOVE the Ft. Union La Frontera...they have the BEST service and the BEST manager!\r \r Ask for Omar...he is the most amazing waiter I have EVER had the pleasure to be served by! more
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