Mr. John Martin rented a limousine from us on August 21, 2011. He originally rented the limousine from 3:30 pm to 10:30 pm. A couple days before the reservation Mr. Martin called and changed his time to 2 pm to 9 pm. We told him that we would do our best to accommodate his needs. He said that 2 pm or 2: 30 pm would be okay. We regrettably admit that we were 30 minutes late due to the fact that the wedding that driver had previously went over their time limit that was booked at least six months before the date with no changes made at all. \r
Mr. Martin had a $335 balance due at the time of the pick-up and was informed by office staff when originally setting up the reservation that it was due to the driver when he got to the pick-up location. Mr. Martin said that he would pay the driver later. The driver was trying to be accommodating so he loaded up the car with passengers and headed to Ford Field for their concert. \r
Mr. Martin told the driver that there was a special route/short cut that he wanted him to take so the driver obliged him but the customer was told that he would have to direct him through the short cut to Ford Field.\r
The date of the reservation there was a concert and a Tiger
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