Something to think about as a customer is how employees are treated by the company you're trying to do business with. When employees are treated badly how can a business expect them to treat customers any better?
Gary Crossley's Service Techs are _NOT_ paid 'straight time- like a REAL job does! They are paid by what is called ""flag time pay""...google it and see what you find. ;)
This means that they are only paid for time that they are actually making the company money by actively fixing on someone's vehicle. Otherwise the time they are required to be at the work site and are not actively fixing a vehicle they don't get paid for. This encourages them to find yet MORE wrong with a vehicle so they can make more hourly money themselves in order to just pay their bills! THINK about that....
Those techs who can not stay busy enough to put in the 40 hours of the time required to be 'on duty' actually fixing vehicles are only ""guaranteed"" by the union to be paid for at least 28 hours.
This was _NOT_ explained to an acquaintance of mine before wasting 10 solid weeks going through a tenuous hiring process and while actually on the job only clearing that 28 hours of 'guaranteed' time waiting to actually make the money promised in the very beginning.. At the end of this time this person was ""Laid Off"" by Gary Crossley Ford due to lack of work that Gary Crossley Ford was supposed to provide in the first place. This lead to financial disaster for this person!!!!!!
Moral to this story, Gary Crossley Ford not only misrepresents themselves to customers but also potential employees. Unhappy employees create unhappy customers. Therefore, stay completely away from Gary Crossley Ford as both a customer and a potential employee if you wish to be treated like a human being instead of a simple money machine.
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