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No customer service, quasi business. Arlington blvd. - Review by citysearch c | Bicycle Post Inc

Bicycle Post Inc

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No customer service, quasi business. Arlington blvd. 9/23/2011

The Bicycle Post in Greenville is not somewhere i would recommend anyone to enter or visit. The employees are not accommodating and are never friendly. They honestly do not care about their customers or their needs. Very unfriendly staff that makes individuals feel as if they are not welcome, non accommodating staff, piss poor customer service in this quasi business practice. I have a $540.00 bike that i bought from the one on Arlington Blvd and the manager did not want to repair a mechanical issue that was faulty at the time of purchase. It was discovered by me a few months after purchase simply due to not riding my bike everyday. They wanted to charge me to work on the bike, heck i just gave them $540.00, this was an install/manufacture defect. some non-friendly elderly white lady that works in there attempted to persuade me it was normal but i totally understand that to be BS. They honestly DO NOT CARE in this place about their customer's needs....all they care about are selling and moving bikes through the store, once they sell one they no longer care anything about the individual entering the store. These guys don't care about you, all they want is a bike sell....go to Raleigh, order online, whatever just don't buy a bike from any Bicycle Post shop in Greenville, NC. This is an issue that has it's origins lodged higher than him, apparently the ownership and operators of this place are not business people. Chris more
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