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Worst Small Business Store in Oakdale - Review by citysearch c | Hobbies Arts & Crafts

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Worst Small Business Store in Oakdale 9/20/2011

If I didn't have to give it a rating I wouldn't at all. The owner of this store (Doug Hutt) hires school kids with enormous attitudes and could care less about helping customers and more about watching youtube videos while you shop. Rudeness comes to mind. And ole' Dougie is the worst of the worst small business owners in this small community where customer care is key. You cannot contact him at all. He is most likely a dog kicker. There is one kid there who's world revolves around himself called Monty, who is just the definition of a smart ass little punk. The worst is the return policy. What return policy? Store credit with an attitude? Wonderful. My wife purchased a silver chain there that was considerably tarnished, and when she brought it back, Monty said, ""what do you expect for $5.99?"" Then the store manager or ""supervisor"" as was called believed the enormous lie that Monty told her about how my wife was rude. Stay away from this place. In an economy where the customer is always right, these peoples ethics are out the window. Believe me you can do much better, better prices, better service, better quality, anywhere. more
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