NO STARS! This store is awful. Bought a pair of $200 boots for my daughter. Found a cut in the leather the next day. My Dad took them back for her WITH THE RECEIPT and the store refused to even exchange them! They say they have a final sale policy. If it's posted in the store you can;t see it because of the clutter and there should ALWAYS be a verbal notification of this BEFORE the purchase in rungup! Especially on a purchase of that size. THey offered to ship back to company, but would not issue any type of receipt to show we ownded the boots. The woman was also rude to my Dad and told him if he didn't like the solution to leave and go home. To top things off their price was at least $30 higher than any place online that sells those boots! NEVER shop here. No customer service deserves NO BUSINESS! Order on line from Shepler's!
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