I am writing to express to you, about the wonderful experience both my friend and I have had with the staff at this site. Although, most of the staff members I have encountered at this facility have been very pleasant and friendly, two of the personal trainers at this site stand out above the rest Venex Nicholas and Nelson Torres. Upon joining As Venex began to explain to us the perks of being a member of the facility, he saw the uneasiness in both my friend and my face. Surprisingly enough he worked with us. Honestly, it was his personable approach that changed the dynamics of my initial decision. He did not pressure us, get an attitude when he thought this sale may not go through nor did he get upset when we asked lots of questions. He kept the same smile and worked with us until closing! He even missed part of his playoff game on TV, helping us and I know how important that is for a man. His patience is what actually sold me. I thought that if he could be patient with us as
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