This is by far the worst Toyota dealership out there. Their service department is an absolute nightmare. I kid you not every time I have had to bring my truck in I have had an issue. Just try to make an appointment, I dare you. It's so frustrating because I purchased my Toyota based on how great I had heard the dealerships were to work with. I even purchased a prepaid maintenance program with them which I am completely regretting now, based on the fact I have to bring it in to them for every service. They have the poorest customer service, in complaining I actually received a response from a manager ""well if you have had so many problem with us why do you bring it in here?""! My response was my truck is under warranty and I need something faulty fixed, as well as the fact I spent thousands of dollars on a prepaid maintenance program. His response involved nothing about, ""I'm so sorry you feel that way"", ""we will try better next time"". I've had to complain to Toyota headquarters multiple times.
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