We have had the worst luck with Merry Maids, and they have done NOTHING to compensate us! From the very beginning, we had problems with this company. When you get your first visit from Merry Maids it is called a, ""Deep Cleaning."" This cleaning was not ""deep,"" by any means, and my husband saw them using hot water on the floors with no cleanser. I noticed that our home didn't have a ""clean house scent,"" and then it dawned on me that they didn't use cleanser at all. I left oil out for them to polish my oak table with, and instead of using the oil, they used water ON MY OAK TABLE. Water ruins oak. Well, we let the first visit go, but the second visit was even worse. They showed up late and stayed for only an HOUR! The only reason I know how long they stayed is because my husband was here when they arrived, and also when they departed. I guess they didn't think he was paying attention to the time. After the second cleaning I asked for a different crew and I voiced my complaints. They took $70 off of my next cleaning, but the third cleaning also consisted of numerous problems. They didn't dust any of our shelves or our pictures. The floors weren't cleaned and the sinks weren't cleaned at all. They showed up late again and we got NO call.
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