My experience with this firm was quite good. I live in a condo in Downtown Chicago; my washing machine broke. My building's manager recommended Robinson. They plainly and fully explained their policies on the phone. I gave them a credit card number and arranged to have my doorman let them in when I was at work. I got a cell phone call right on schedule and the repair was done with no problems. The c. $150 fee for a service call seems a bit pricey, but I will pay for quality. For this experience, they were very professional, honest, and efficient.
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