My grandmother was at Sandy Regional for 3+ yrs. She didn't want to be moved again as is was too stressful for her, otherwise we would have had her in another center immediately. In all that time, the admin staff was inexperienced, rude, extremely unhelpful, with a huge turnover rate. I complained constantly on my grandmother's behalf to no avail re: food, meds, cleanliness, stealing, etc. I despised going through the doors knowing there would constantly be a new problem to deal with. The nurses weren't on top of meds right up to her passing. The food was terrible, there are heavy allergens-mold in the building, and while the aids are very kind, they are so overworked that patient care is lacking. Unless you are able to live there with your loved one to 'shake the tree' to make sure needs are being met as prescribed, plan on a lot going wrong with absolutely No Recourse from their admin staff. Contact the Ombudsman, I am.
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