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Loyal Customer thrown to the CURB! - Review by citysearch c | Suds Grand Prix

Suds Grand Prix

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Loyal Customer thrown to the CURB! 9/27/2011

The entire experience at Suds was horrifying. I got in my truck to drive it home after a wash and an oil change, and as I started my truck, it immediately stalled. I checked my gages, and my truck was screaming there was NO OIL IN IT. A good half hour later the mechanics were able to figure out they had put oil in the truck, but hadn't connected the sensor back, so no REAL damage to my truck, however I was crying at this point. As that crisis ended, another began. Suds did NOT provide the wash service I paid for. They ran my truck through their automatic wash, then let it sit there and dry in the sun. There were spots and dirt ALL over the truck. They did NOT dress the tires, which was included in the package I purchased. When confronting the manager about it, he was very unprofessional and rude. He was completely unwilling to even discuss. In fact, he wouldn't even acknowledge, his mechanics had done ANYTHING wrong in regards to the oil change. He argued at every speck of dirt, smudge and more
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