Placed an order. Was never informed before, during, or after via the site or order tracking that my item was backordered. Two days after my ""expected"" delivery date with still no status update to my ""order tracking"" I contacted the store who THEN finally told me my item was back ordered and gave me a new delivery date. THAT date came and went without ever being informed that my item was again back ordered for another THREE WEEKS. This has been over a month and a half. Still no word on getting the actual product in. No communication about changes in order status from site, no update on order tracking. Also didn't inform that monogramming will take additional time since the vendor has to ship to them first and then they reship it out for monogramming. I just changed my order to get a product I wanted less but was actually in stock. Going on two weeks waiting for this product. Over a 2 months process for a single order that I was told would ship 48 hours after placing the order. I was already reimbursed by my employer for the item or I would have canceled this order immediately. TERRIBLE CUSTOMER SERVICE. BUYER BEWARE.
Contact customer service to see if your product is in stock before you place your order!!
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