I always dread calling any tech related company since I'm not much of a computer oriented kind of guy. I just don't speak their language. However my experience with Secure Data Recovery Services has been great, they were really able to explain to me what exactly happened, what they were doing, when it will be ready, etc - and most importantly how to prevent it from happening again. It was a good experience to deal with a company that actually cares about trying to help a person like me and understands how important it is for me.
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