After the recent hurricane, my basement was flooded due to my sump pump malfunctioning. I called Roto-Rooter in Somerset NJ to have it repaired, and the following day, the plumber / technician arrived within the time window promised. He introduced himself in a professional manner and took the time to discuss the drainage problems throughout my home; he even went above and beyond the original request, as I found that my kitchen sink needed repair as well. He went out of his way to obtain a new motor for the sump pump from a co-worker when he did not have it available on hand.
I was extremely impressed with his exemplary customer service and clean work. He worked efficiently and neatly, and made what could have been a long, messy process into a pleasant experience. I would recommend Roto-Rooter to anyone who is seeking prompt and thorough assistance with their plumbing needs!
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