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Great Customer Service from Providence Plumber! - Review by citysearch c | Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

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Great Customer Service from Providence Plumber! 9/7/2011

I love that Roto-Rooter calls to say when the technician is expected so I don't have to wait around. They called twice after I booked the appointment - once to give an estimated time of arrival and aother for when the tech was heading over. These calls went to my cell and the operator encouraged me to get errands done and they would keep me posted as to when to be home. Chris, Service Tech #7431 was friendly and knowledgeable. He took care of the problem and also inspected my home for any other concerns. I'd be pleased if he were sent the next time I need service. more
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