We have two children in braces as well. The office staff (all of them - not just one or two) have consistently been pleasant, personable, and very helpful. We've had a couple of times where we've had to call and come in the same day and they have been very accommodating. The drs are very good/professional/knowledgeable. The kids love the office because the lobby has video games to play while they wait. Unfortunately for the kids, we never have to wait too long - I of course, love it. My oldest is scheduled to get her braces off this winter - on schedule, which again, I love. I've recommended them before, and I'd do it again.
more