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Exchange policy - Review by citysearch c | Riviera Opticare

Riviera Opticare

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Exchange policy 9/9/2011

I purchased a pair of glasses and a pair of sun glasses on the same day (7/21) for a total of $994.40. After taking the sun glasses on vacation with me, it became apparent that I was having a problem with my peripheral vision which was quite blurry. Upon returning from vacation, I returned them on (9/7)for a replacement frame that would address my problem. I was charged an additional $70.00 for the replacement of a frame that cost only $8.00 more. I am disappointed that a long time customer would have to pay for the replacement of sun glasses that are more suited for my required correction. Stephen Newman more
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