I just wanted to thank you for the great service you have given me on my two vehicles. I was skeptical at first taking my brand new cars to a non-dealer service facility. But after that one trip the fear disappeared. Every person I have dealt with at your firm has been polite and helpful. My last appointment, for example was for an oil and filter change. As always they immediately took my car back. Soon they called me back into the service bay as the technician could not find my special lug nut to unlock my chrome wheels (to rotate the tires). I greatly appreciate finding this out because if I were to have a flat without it I would be in a world of hurt. Also during this recent visit, the importance of maintaining accurate records to keep my manufacturer's warranty intact was explained to me. This is your busy time of year and even with that everyone in your firm has been friendly and helpful. Who needs the dealer service and their high prices and long waits? Thanks to your firm I can avoid the drive into Tucson. Thanks for your help.
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