i got their online address from an internet search. i wrote to them so ask if they had a certain replacement bulb for a model of sewing machine. they responded quickly and said they did. i sent in an order and had it in less than i week i think. when we tried it, we couldn't get it to work so we asked if we could get a replacement one to try. they sent it promptly without additional payment and it worked! i am really impressed by their quick response time and by their vast inventory of parts. i will certainly use them first next time i need anything.
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