We had ABC redo a shower for us. The work was great. Cannot complain about that at all. The shower is beautiful and really much better than our old one. My major complaint and why I will never use ABC again is the lack of communication between ABC and us, the customer. A 4-5 day job ended up taking almost three weeks. Numerous calls and emails went unanswered. We asked several times for a timetable and told them when we would be available and workers would just show up at random. Or not ever show up. And they tried to bill us for work that was not done or finished. Good work, very very poor communication skills.
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