I am not sure what some of these people are complaining about but i have had the exact opposite experience. They have been cleaning my home on a biweekly schedule for about a year and a half and i could not be more pleased. The workers they send are well trained and unlike the last poster i have always had a favorable impression of the people at their office.
I once had a cleaner trip in my home and break a picture frame and they were very prompt with a cleaning credit for me. I have other friends in our area that use them so i know they run a good operation. Try them out, don't let a few complainers sway you.
more