I have a few things to say, here. Dr. Bayomi, is excellent. I've followed him (which probably gives me away) from Banfield to Banfield. Now, he happens to be my favorite vet, however, I have had other vets work on my cats. I have nothing bad to say about any vet at Banfield. I am rather a pain in the butt, however, and I like my cats to be seen by one vet, all the time. It's easier to keep track of their history, etc.\r
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Now, that being said, I ALWAYS receive phone calls, and notices about regularly scheduled visits, etc. Always. \r
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Folks say that it's the pet owners responsibility to remember visits, and yes, you're right, it is. But, in a world of people who work long hours, and or have extremely busy, or stressful lives, and things slip their minds.. reminders are crucial. Now, even though it is the responsibility of the pet owner, there are many, many, many vet practices out there. To remain competitive, Banfield is going to need to do this. Particularly in the DC area.
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