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Seriously, remarkable customer service - Review by citysearch c | Cream City Music

Cream City Music

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Seriously, remarkable customer service 8/11/2011

I have been buying online from Cream City Music for years now, and they have consistently cut us great deals--excellent pricing, good set-up. Their gear, top quality stuff, arrives on time and as described. They are incredibly loyal to their customers; I once purchased a solid-state amp that broke down two years after purchase. The warranty had expired a year earlier, but they helped find an even better replacement amp and cut us an excellent deal on a high-end effect pedal to make up for the disappointment. Really fun, personable people, too. The staff inquired about the music I make personally, and they listened to it and actually gave me. Now that's dedication to the customers! Honestly, Cream City Music is an institution that I wholeheartedly support. Good people. Good store. more
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