Rob Norris is a crook!!! Sold us a piano long distance. It was advertized as like new and pristine. DO NOT BUY FROM THIS INDIVIDUAL UNLESS YOU GO TO THE STORE WITH A RPT. They are not to be trusted and are full of excused. We asked for a 5% refund on the purchase to cover costs of damage only. Piano Mill would not help at all. AVOID AT ALL COSTS, piano dealers like this should be out of business!!!\r
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