My daughter's wedding was in July. Two weeks before her date we went to finalize everything. This is where it all started. We were told we had to write a separate check for the gratuity and were told how much other customer usually give. This was the first we had heard of this. We assumed the gratuity was in the price per head and I always thought gratuity was given on services rendered. The best is after giving him a check for gratuity he had a TIP JAR on the bar the night of the reception. If I paid for gratuity why was that there, but to nickle and dime the guest! TALK ABOUT DOUBLE DIPPING!!!!!! After we finalized everything we were looking around to see if we wanted to take the formals pictures there. I asked if he had any other rooms we could use for photos. He said no..then asked for my signed contract and went and added that we could only take photos in the Cypress Room. How sneaky is that!! Was very rude and ugly with my daughter, sister-in-law and myself when asking when we could come to decorate and when we could bring the table arrangements. We had to then listen to what time he and his staff works to at night. That we couldn't come early. I don't care what time he goes to bed. All we wanted was a time! When decorating the day before the AC wasn't on yet. You can only imagine how hot it was in there. Complained that the groomsmen were spilling beer on the floor. Was rude to the the baker when she was delivering the cake. The list goes on guest had to walk to and from their car in the dark through the grass couldn't see a thing. There were no lights at all. What a safety hazard. There was only 1 bar tender till my husband complained. The DJ was asked to stop playing a half hour early because the guest were drunk. Guest complained the staff was rude. Would not recommend this place at ALL!!!
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