One star is too many for this awful place. I took my 11 year old daughter here for acne in August 2011. She's got acne and we've tried a few derms & nothing has helped so after hearing an ad on the radio, we went for a ""free"" consultation. I should have known when they sent in their salesperson first and not the doctor that this was not a place that actually cares about anything other than money. After assuring me that this would work great for my daughter, wouldn't hurt and it's totally safe, 'they use it on newborns with port wine stains' is what I was told, Dr. Rispler came into the room for about 15 minutes and told me she had severe acne. (It's bad but it's not that severe.) He seemed nice enough but when I tried to ask a few questions, he kept saying 'that will all be explained' by so and so. Should have been a red flag. Why wouldn't he answer? He's the doctor. So then I agreed to one treatment because I was not going to sign up for $7500 in treatments for my 11 year old, one at $2500 was plenty. I was astonished at the price but my daughter has had acne for 2 years and nothing has worked for her. So then they had me pay up front (should have been another red flag, what doctor has you pay up front) and they put us in a room for treament and to read over all the disclosures. As I was reading the disclosure about how she could get blisters and scarring (which they NEVER mentioned in the consultation) and when the nurse said it might hurt a bit, I just got a bad feeling and decided that I didn't feel comfortable having my daughter do it that day. My daughter and I left and went to the front desk. I told the nurse we weren't going to to the treatment that day (The nurse and front office staff were the only nice things about this place). They then asked me to go back into the treatment room so now I thought ""oh they are going to give me the really hard sell"". So Dr. Rispler comes in and I told him I didn't feel comfortable doing the treatment on my daughter because she's so young and I need to think about it more. And what happened next astonished me: he started to verbally berate me. He said and not in a nice, caring doctor way: ""what changed your mind from your consultation to now!!!? You are wasting my time and all our time and we've spent so much time on you!!! (maybe the nurse spent 30 minutes with us) Why wont' you do it now!!!!!? What changed your mind that you read? You have totally wasted my time!!!!"" I was flabbergasted that a doctor could act so unprofessional and rude. I tried to explain without yelling that I just wasn't comfortable but I didn't want to scream because I wanted to get my money back. He then stormed out of the room and told the front desk lady to give me a refund. I was stunned and I could tell the nurse was too because she was patting my back as we walked out. If Dr. Rispler really cared about anything other than money, he would have said ""I understand that you are having some concerns, how can I help you or come back next week when you've have more time to think about it"". Not trying to scare me into having my daughter do the treatment. Please avoid this place and email me if you have questions!!!!
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