I rented a climate controlled storage room from American Mini Storage on August 24, 2011. Moved in on August 27th. Bought a lock from them and started moving my items into it. It was very hot in the whole building. Asked the manager why it was hot. She said due to many renters moving in the door had been left open a lot and it would cool off soon. The next day was Sunday and it was still very hot at least 100 degrees in the whole supposedly climate controlled facility. On the next business day I went to the office and told them we were removing our things as it was too hot and my garage at home was cooler by 12 degrees. She said they would be adding more air conditioning vents and having the air conditioning men to check the units and fining renters who left the door open. I walked all around the inside of the whole facility and it was extremely hot away from the doors. I called and told the manger we had moved our things out and asked for a refund. I was told no refund. I'm out $49 and very unhappy with this place of business. I paid for a cool place to put my valuable items in and it was not cool at all. Very unhappy and want to warn other people about this place and the way they do business. They give really good rates but if you want your items cool in the summer and warm in the winter, Look elsewhere because you get what you pay for and they give no refunds. What a ripoff.
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