If there was a zero star rating, that's what I'd select. Got a call from a ""Lindsey"". I asked her to email me the sequence of events and she said she would not do that. Well, of course she wouldn't. That's what all the online article said would happen. I asked for the audio file of the conversation she said took place with the verbal ok. Of course, those are destroyed after 90 days, and, of course, the ok happened more than 90 days prior. Thanks to everyone's posts here and elsewhere. It's a shame these people get away with it!
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