couple months ago a family member bought spa packages at Ava's on Grand ....n i ask them to come and take a look around to see how the place looked like and i swear it looked more like a parlor than
a salon and spa...i looked at the website and Damn that place did not look like the website at all...i don't know what so relaxing or soo good about this place ....i looked around and i just wanted to get out as fast as i can....so i called the family member who bought the gift certificate and wanted a refund...the ""owner"" Ava...never did refund our money...whenever we call in so many tiime all we did was left messages to her workers which they ddin't sound so happpy....then not long ago they went in and for some reason Ava the ""owner"" was in she was still doing her hair.....then they talked about the situation and out of no where this ""owner"" Ava started to yell just because she couldn't take a comment that her salon wasn't so high end and for the "" FALSE ADVERTISEMENT THAT SHE HAD ON THE WEBSITE"" she couldn't take a little insult which wasn't that bad.....who wouldn't be mad at the false info..like the LIVING SOCIAL that everyone is complaining about........Ava is a deceiving and dishonest person yelling at her customer...dont she know the ""CUSTOMER IS ALWAYS RIGHT"" n where is yourself respect towards your customers.....wow i never met ava and she was something else......no ""respect' whatsoever.....no manners......HOW SAD......thank goodness i never wasted my time or money at this PLACE.......thank heavens
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