I had a bridesmaids dress that needed pressing before the wedding. It had pleats that needed special attention, so I wanted to take it to a higher end tailor rather than my normal dry cleaners. I had read the review's of Sue's and thought that they would do a good job with my dress so I took my dress to them. First, they asked me to pay $19 upfront, which I thought was strange and expensive. But I paid the $19 and went on my way. Second, when I went to go pick my dress, they had LOST the sash! They could give me absolutely no reason for why it wasn't with my dress. They refunded my money, but I am still left without a sash for my bridesmaid dress. Absolutely unacceptable and I will never go there again.
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