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What Happened? - Review by citysearch c | CLOSED - Claim Jumper Steakhouse & Bar

CLOSED - Claim Jumper Steakhouse & Bar

Claim

What Happened? 8/27/2011

I remember not to long ago that I took my family to the Claim Jumper and was excited to experience the atmospher and food, but that was not the case this time!! First of all the service was terrible, we had to remind the waiter several times for side dished that were suppose to come with our meal. We waited far to long just to get a refill on our sodas and when mine was brought to me it wasn't what I ordered, it was water!!! When an assistant manager came by I explained the issues and he told me that he would get right on it and would also come back to ""make"" things right for us. What a joke, he passed by 10 times and never made eye contact with us again.\r Now to the food! Well my wife and I both paid $20 - $25 per plate and were totally shocked at the small portions, OK! maybe before it was a tad bit too much food, but you walked out feeling good that you got your money's worth and enjoyed it at the same time. Not this time! I couldn't believe it, I got 4 small pieces of beef, 5 shrimp and a small bowl of what was called coleslaw, but it was more like the scraps at the bottom of a sack!!!\r I do have to admit that my son got the pizza again and it was fantastic - just as it was the first time!!! So to be honest, Claim Jumper's pizza is one of the best I have eaten.\r My overall opinion of spending $110......Terrible!! I would have been much better off to go to McDonald's. I had been so impressed in the past with the food and service, but WHAT HAPPENED??? I will not give my money to this restaurant again or at least for a very long time. more
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