Daniel, a technician for Precision, did a great job, and my experience with Precision has been excellent. I called and left a message on Wednesday, talked with Precision later that day, and made an appt. for Saturday morning. \r
As I was told, Daniel called an hour ahead, to confirm, and arrived right on time. He was very nice, pleasant, friendly, and professional the whole time. He stated that he owned the same TV that I have, except in a different size, so that gave me confidence, too.\r
He walked in, and within 30 seconds had the 55-inch Mitsubishi TV (manufactured 11-2002) acting perfectly, by fiddling with the buttons on the front of the TV. That told him that the buttons were the problem, which he stated was often the case.\r
He took the front of the TV apart, and tested the buttons. He replaced 5 of them which tested poorly. He also noted that the projection tubes on the inside of the TV had a good coat of dust, which he cleaned. \r
I asked him multiple questions, while he worked, just to learn from him, about this TV and buying new TVs, and he was very pleasant and educational.\r
He charged $300, which I thought was very fair, especially since I had read on the internet that repairs of TVs of this age and size can often be 2 or 3 times that. I had asked Precision, when I had talked with them on the phone, how much I might expect to pay, and they said that most of the time, it should be around $300 or less. Once again, very accurate and pleasing to me, especially considering how much a new TV could cost.\r
So, the TV is working perfectly, and the picture is as bright as brand new, since he cleaned it, also.\r
I could not be more pleased. I highly recommend them.
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